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McAI-nuggets: When Fast Food Meets Fast Fails

by HighTechFinder•
McDonald's ends IBM drive-thru voice order test | Restaurant Dive

McDonald’s teamed up with IBM to automate drive-thru orders using AI. The result? Hilarious chaos.

From ordering hundreds of chicken nuggets to adding bacon to ice cream, the AI voice assistant misunderstood customers in spectacular fashion. One viral video showed a customer trying to order a coffee and ending up with $200 worth of food.

Maru S is the founder of HighTechFinder.com, a UK-based tech enthusiast and former IT Director in the media industry with over 10 years of experience.

Driven by a passion for discovering affordable yet innovative gadgets, Maru explores and reviews everything from kitchen appliances to smart home cleaning tools, helping readers make confident, informed buying decisions.

📍 Based in London, UK